1.⁠ ⁠Order Completion Time: All orders must be completed and paid for 2 days in advance.

2.⁠ ⁠Basic Delivery Time: Monday to Sunday, from 12:00 PM to 7:00 PM.

3.⁠ ⁠Free Shipping Offer: Free shipping for orders over $880 (excluding remote areas & special day, which require additional quotes).

4.⁠ ⁠Same-Day Orders: Same-day orders need to be confirmed with us for availability, and an additional shipping fee of $100 applies.

5.⁠ ⁠Cut-off Time: Orders completed online after 5:00 PM will be considered for the next day, which will be treated as a same-day order.

6.⁠ ⁠Weekly Flower Delivery: Weekly flower delivery occurs on Fridays each month, with free delivery (excluding remote areas).

7.⁠ ⁠Specified Time Orders: If delivery is required at a specific time (e.g., 2:00 PM), an additional $140 shipping fee applies.

8.⁠ ⁠Return Policy: Once an order and payment are completed, the order cannot be canceled or refunded unless flowers are damaged upon receipt due to transportation. You must report this to our driver, take a photo, and WhatsApp us for a proportional or full refund.